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A custom PMS for boutique hotels, owned by you
THE SHORT ANSWER
Boutique hotels run on a guest experience that generic PMS software flattens into fields and codes. A custom PMS from Occupancy Labs captures the details your team cares about, fits your service style, and belongs to you, with one fixed price and no per-room subscription.
Where off-the-shelf PMS software gets in the way
What we'd build for your boutique hotels
In a boutique property, the small things are the product: a returning guest's room preference, an anniversary, a late arrival. We design guest profiles and the front-desk view so those details surface at the right moment.
Every build is custom. Pick exactly what you need in the PMS configurator.
How it works
- 30-minute build call. We review your current PMS, your bill and what slows your team down.
- Fixed quote and scope. You get the price, the feature list and a launch date in writing.
- Build, migrate, train. We build it, move your data over and get your team comfortable.
- Go live and own it. Your code, your data, no per-room fees. Fully functioning or your money back.
Frequently asked questions
Can we keep detailed guest profiles and preferences?
Yes. Guest profiles include stay history, notes, preferences and documents, visible to the staff who need them.
Can we text guests from the PMS?
Guest texting is an available module for reminders, arrival details and balance notices.
Will it connect to booking sites?
Yes, through an established channel manager, which keeps rates and availability in sync with the major online booking sites.