Home › Features › Maintenance tracking
Maintenance tracking, in a PMS you own
THE SHORT ANSWER
Maintenance tracking in a PMS lets staff log issues from any room, routes them to maintenance, and can take a room out of order until it's fixed. Occupancy Labs builds it into your PMS so repairs and inventory stay connected.
What's included
- Tickets logged from any room
- Priority and assignment
- Out-of-order rooms removed from inventory
- Repair history per room
- Recurring preventive tasks
Why build it into your own PMS
When maintenance lives in a separate app or on paper, rooms get sold before they're fixed. Connecting tickets to room inventory prevents that.
Because every build is custom, we shape it around your policies and team. Choose the modules you need in the PMS configurator.
Frequently asked questions
Does an out-of-order room come off availability?
Yes. Out-of-order rooms are removed from sellable inventory until the ticket is closed.
Can we see repair history for a room?
Yes. Every ticket is kept with the room's history.