Custom PMS for hotel operators
We build your hotel company its own property management system, set up the way you run your properties. You own the code and the data. No per-room fees, ever.
30-minute call · Fixed quote in writing · No obligation · Watch the 90-second demo · Request a live demo
Rent vs. own calculator
Renting, per year
$36,000
Renting, 5 years
$180,000
Owning pays for itself in about 9 months. Over 5 years that's $1.39 per room per month.
Built by operators who have owned and run hotels for 15+ years.
100%
Code and data ownership
1 year
Free bug fixes
$0
Monthly license fees
One system shaped around the people who actually run your hotels.
Per-room fees forever
Add a property and your software bill goes up with it, every month, for as long as you operate.
Built for someone else
Your rates, billing and workflows bent around software designed for someone else's hotel. Your team works around it every day.
Your data, their servers
Your guest history lives with a vendor that can raise prices at renewal or make leaving painful.
How it works
1
30-minute build call
We review your current PMS, your bill and what slows your team down.
2
Fixed quote and scope
You get the price, the feature list and a launch date in writing.
3
Build, migrate, train
We build it, move your data over and get your front desk comfortable.
4
Go live and own it
Your code, your repo, your data. Cancel your old PMS.
Example build
Every PMS we deliver is custom-built from scratch around one operator's properties, rates and team. Here's a 90-second tour of one.
What's included
Reservations & room board
Walk-ins, extensions and room moves, with every room's status at a glance.
Flexible billing
Nightly, weekly and monthly rates, deposits and late fees.
Payments
Through the processor of your choice.
Housekeeping & maintenance
Rooms flow from checkout to clean to ready, and repairs get tracked.
Staff to-do lists
Shift checklists and assigned tasks for every team.
Lead intake
Calls, web forms and email in one inbox.
Portfolio dashboard
Occupancy, ADR, RevPAR and collections across properties.
Roles & audit log
The right access for every role, and every change logged.
Build your PMS
Two minutes, no commitment. We use it to custom-design your build on the call.
| Rent a PMS | Hire an agency | Occupancy Labs | |
|---|---|---|---|
| Upfront cost | Low setup | Often $150k+ | One fixed price |
| Monthly license | Per room, forever | None | None |
| Who owns code and data | The vendor | Depends on contract | You |
| Built by real hotel operators | Rarely | Rarely | Yes |
| Money-back guarantee | No | Rarely | Yes |
Pricing
No per-room fees, no renewal hikes, no surprise invoices. Your quote is fixed in writing before we start.
Illustrative example · Not a customer review
“The upfront price made me pause. I went home and looked at it again. My wife asked what we'd have to keep paying afterward, which was a better question than anything I'd asked on the call.”
Most portfolios
$25,000
fixed, one time
Both guarantees are written into your build agreement. Read the full terms.
Fully functioning or your money back
If it doesn't do what we agreed and we can't fix it, you get a full refund.
Free bug fixes for a full year
You never pay twice to make something work once.
Built on SOC 2 Type II infrastructure
SOC 2 Type II hosting
Independently audited infrastructure
PCI-compliant payments
We can integrate with multiple payment platforms
Audit log and permissions
Every change, who and when
Encryption, 2FA, daily backups
In your own cloud account
Why we built this
“We ran our hotels on rented software for years. Every new property raised the bill, and our team spent hours working around features built for someone else. So now we build PMSs the way operators actually need them, and the hotel owns it.”
The Occupancy Labs team
15 years operating and owning hotels
Talk to us directly on a build call →WHAT OPERATORS SAY
Fictional operator perspectives to help explain the scenarios below. These are not customer reviews.
“I covered the desk while my manager was off and spent half the morning texting her. That was when I realized how much of this place she was keeping in her head. I wanted somebody else to be able to sit down and figure things out.”
Jennifer
Hotel Chain Owner
“The upfront price made me pause. I went home and looked at it again. My wife asked what we'd have to keep paying afterward, which was a better question than anything I'd asked on the call.”
Cory
Ma/Pa Motel Owner
“I made them sit with our evening person. I can tell you how things are supposed to work, but she's the one answering the phone while two people are waiting to check in. She had a completely different list than I did.”
General Manager
CUSTOMER STORIES
Free guide
5-year cost worksheet, migration checklist and the questions to ask any PMS vendor.
All the code and data. No license fee, no lock-in.
Through an established channel manager your PMS connects to.
It depends on scope. Your launch date is set in writing on the build call.
Your PMS keeps running in your own account. Any developer can maintain it from the code you own.
One fixed price, $25,000 for most portfolios, quoted in writing before we start. There are no per-room or monthly license fees. Hosting is a small monthly cost you pay directly to the provider.
Yes. The price for your agreed scope is set in writing before we start. Anything you add after signing is quoted separately and only built with your approval.
Migration is part of the build. We export your rooms, rates, guests, reservations and balances, import them, and verify everything with your team before you switch.
Your PMS runs in a cloud account your company owns, on SOC 2 Type II audited infrastructure. We set it up, configure backups and monitoring, and hand you the keys.
Yes. Every property runs side by side with one login, a portfolio dashboard, and roles so each person sees only what they should.
If your PMS doesn't do what we agreed in your signed scope and we can't fix it, you get a full refund. The full terms are on our Guarantee page and in your build agreement.
No. Bug fixes are free for the first full year. After that, ongoing support is optional, and because you own the code, any developer can work on it.
Training is part of every launch. We get your front desk, housekeeping and managers comfortable on the new system before you switch over.
Your PMS runs on SOC 2 Type II audited infrastructure. Occupancy Labs itself has not completed its own SOC 2 audit.
Give your team software built for how they actually work.
Get my fixed-price quotePrefer to talk now? Call (208) 410-4473
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